We're Here to Help
How We Can Help
General Support
Prayer Service Questions
Order & Request Details
Business & Content Inquiries
A Little Context Helps Us Respond Faster
What to Include
- Prayer service and package
- Names and occasion or intention
- Preferred tone or faith tradition
- Your delivery deadline
Direct Business Contact
Owner & Operator
Rochester, NY 14615, United States
Send Us a Message
What Happens After You Contact Us
Send Your Message
We Review the Details
Receive a Reply
Contact Questions
How quickly do you usually reply?
Most support messages are typically answered within 24 to 48 hours, depending on the nature of the inquiry.
Will my selected prayer package appear automatically?
If you arrive from a service package link that includes the package in the URL, the matching option is selected in the form automatically.
What should I include in a service-related message?
Include the service, package, intention or occasion, preferred tone, relevant timing, and any other context that will help us understand the request.
Can I use this form for general website questions?
Yes. The form can also be used for website feedback, content questions, corrections, and business-related inquiries.
How do payment and order confirmation work?
Submitting the form is an inquiry; it does not collect payment or confirm an order. Najam confirms the service, package, request details, total price and currency, and delivery timing, then provides PayPal or US bank transfer instructions. Work starts after details are confirmed. Please do not send payment card details or bank login information through the form.
When does the delivery window start?
The agreed delivery window starts after your request details are confirmed, rather than when you submit this form. Requests can be submitted 24/7, but urgent availability must be confirmed before paying. Candle lighting, prayer-chain support, and subscription start dates are confirmed separately for the selected service.
